1. Browse and select products
Note: Prices of products on the Website include VAT
(excluding shipping costs and related products).
2.Add Products to Your Cart
3. Order Online
Step 1: View shopping cart information
- The system displays information about the products you have ordered such as type, unit price, quantity, ...
- If you want to return the selected product (not purchased anymore), click the icon with the Recycle Bin.
- If you have a gift certificate or promotional voucher, please select the type of voucher you have and enter your coupon code in the corresponding boxes to receive the promotion.
- If you want to support Tohe Bank's social programs, please select "Support small artist and artist program" and enter the amount in the corresponding box, click on the "Support" box. br>
- If you want to continue to view other goods, click on the "Continue shopping", otherwise click on the "Checkout".
Step 2: Personal information
Fill out the basic information in the corresponding fields (Note: the fields marked with an "*" are required fields).
Step 3: Included products
Select the type of product you want to order.
Step 4: Payment methods
Please select the payment method that's right for you.
Note: Payment of your order will be made after we call to confirm your order.
4. Confirm order
After you complete the payment steps you will receive our confirmation call within 24 hours (excluding holidays, New Year holidays and holidays) on your order to the phone number you have registered. br>
Note: Depending on the shipping confirmation address, we will notify you of the shipping fee.
5. Receiving goods and paying
5.1. Receive goods
- Receiving goods in the showroom: Paintings will be delivered to customers at Tohe's Gallery, 8 Do Quang, Hanoi (from 9:00 am to 7:00 pm all days of the week).
- Delivery; Paintings will be delivered to the shipping address by the time you register within 4 - 15 days depending on the address.
5.2. Payment and end of order
- Bank transfer: Please go to the nearest bank or use the "online banking" service to transfer the amount of your bill to us according to our account information in this section. br>
The content of the transfer please specify "Payment of purchase invoice (product name)", "Customer name (The registrant of purchases on com)".
Note: If the content of the transfer is incorrect, or is confused with the name, invoice number or customer name, we are not responsible for delivery to you. After receiving the payment, we will contact you (via email, sms, phone) to confirm and deliver the goods.
-Payment on delivery
If you choose this method, we will receive payment for your bill when shipping to you. (This form applies only to customers in Hanoi city)