1. Introduction
Our Web Design Service & Client Policy is designed to clarify how we deliver professional web design services, what clients can expect, and the responsibilities of both parties. Our goal is to ensure a smooth and transparent process from project initiation to website launch.
2. Our Service Commitment
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Deliver custom, responsive, and user-friendly websites.
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Ensure websites are optimized for speed, SEO, and cross-device compatibility.
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Maintain open communication and provide regular updates throughout the project.
3. Project Process
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Discovery & Planning: Understand client requirements, goals, and brand identity.
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Design & Approval: Provide wireframes, mockups, and prototypes for client feedback.
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Development & Testing: Convert approved designs into a functional website and perform thorough testing.
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Launch & Delivery: Final review, client approval, and website deployment.
4. Client Responsibilities
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Supply content, logos, images, and branding materials in a timely manner.
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Provide feedback and approvals promptly to avoid delays.
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Ensure submitted content is original and does not infringe on copyright or intellectual property rights.
5. Payment & Billing
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An initial deposit is required to start the project.
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Remaining payments are due as per the agreed milestones or before the final launch.
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Delayed payments may cause temporary suspension of work until resolved.
6. Ownership & Intellectual Property
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Clients gain full ownership of the final website after full payment.
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Our company may showcase completed work in our portfolio unless confidentiality is requested.
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Responsibility for third-party licenses, plugins, or assets lies with the client.
7. Post-Launch Support & Maintenance
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Basic support is included for a defined post-launch period.
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Extended maintenance, updates, or redesigns can be arranged under separate agreements.
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Major updates or additional features are considered new projects.
8. Confidentiality
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All client information and materials are treated with strict confidentiality.
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Clients are expected to respect proprietary designs, strategies, and processes shared by our team.
9. Termination Policy
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Either party may terminate the contract with written notice.
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Completed work up to the termination point will be billed proportionally.
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Refunds are not provided for work already completed.
